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Welcome to our online store!

About Halloween Store

 
- We have been in the retail Halloween Business for over 25 years. We have developed hundreds of suppliers and resources over the years and have most items in stock in our 14000 foot warehouse ready for immediate delivery!

- We Are Located in Memphis Tennessee, The home of FedEx and one of the most strategic shipping locations in the Country.

- If you have a question or need a specific item, we may have it in stock in our warehouse and would be happy to make a quote for you. Just send us an emailwith your request or issue.

- We are Ebay Power Sellers! Halloweenstore has a positive feedback score of over 47000!! Check out what our customers have to say about our fast shipping and great products.


Customer Feedback:
Thank you so much again for your absolutely wonderful service and products. The donkey kit that you sent me for Palm Sunday Children's Sermon arrived on time and the children just loved it!!!
Thanks again, 
Connie in PA

- I just wanted to tell you what great service and fast shipping I received as your customer. I will definatley tell everyone about your website and will use it from now on as my source for costumes. 
Thanks & have a GREAT HALLOWEEN!!!
Stacy in Missouri

- I just wanted to follow-up to say thank you for getting all of the costume items for me. The little skit that I participated in went very well. Out of the 24 people who participated in the play, I was voted the one with the "best costume."
Again, thank you for the great merchandise and service. I will highly recommend your store to everyone. 
Tom in Memphis, TN

Thank you for the extremely fast service! The costume is perfect and was much less expensive than on many other sites. We'll be visiting you again in the future! 
Dina in West Virginia

- I just wanted to let you all know how pleased I am with the service you provided me recently. It was my first experience with halloweenstore.com. I ordered two costumes around 1am on Thursday, October 19th and received an email later that day telling me they'd shipped. I was thrilled to receive the costumes two business days later on Monday, October 23. 
Unfortunately, one of the costumes was defective (although we'd been warned about its low quality on your website so we knew what we were getting into). I returned it the next day, Tuesday, October 24, and just received confirmation of a credit to my account today, Friday, October 27, for the returned costume. 
My experiece could not have been easier or faster. I am very happy with this first interaction with your company and will definitely use it for future costume needs. 
Samantha in Virginia

HS Privacy Policy:
- Your privacy is important to us. All personal information is kept confidential and used solely for the purpose of fulfilling your order with us.

- Credit Card transactions are done through a secure connection using industry standard SSL technology.

- We do not maintain a mailing list. You will not receive unsolicited advertising emails from us.

- Emails confirmations are sent out following the completion of your online order.


HS FAQs
What is an authorization?
Once you submit your order, your bank will send approval or "authorization" that the amount of the purchase is indeed in your account. This does NOT mean that you have been charged for that amount, it means that the amount has been put on hold to make sure the merchant is paid. Once we have shipped your order, then your account will be charged.

 I have been charged twice!
If you check your online banking and it looks like you have been charged twice, that is not the case. We do not have the ability to charge twice. Most likely, one charge will say "Pending" and then it will show up again once the actual charge has been made.

 Help! I need my money back now!
If your item is not in stock and we cancel your order, it may take a few days for the bank to release your funds. It is not our company that is holding the money, it is your financial institution. If you are low on funds and depend on getting the money back, maybe you should reconsider ordering online. We have no control over how quickly the money will get back into your account.


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